Use the official desktop app to connect your hardware device, confirm transactions on-device, and view your portfolio. This login flow keeps private keys offline and requires physical confirmation for every sensitive action.
1. Open the desktop application on your computer. 2. Connect your hardware device via USB (or Bluetooth if supported). 3. Unlock the device using your PIN. 4. When the app requests authentication, verify the request details and confirm directly on your device screen. 5. Once confirmed, the application establishes a secure session and displays your portfolio. This flow ensures that transaction approval and sensitive actions require physical confirmation.
All signing and authorization occur on the hardware device; the desktop app only sends unsigned instructions. This separation prevents remote attackers and compromised hosts from extracting your private keys. Confirming each action on-device lets you verify destination addresses and amounts before signing.
Always use the official desktop installer and apply updates promptly. The app verifies firmware signatures during updates; only accept updates presented through the official update flow. Regular updates patch vulnerabilities and add usability improvements.
If the app does not detect your device, try a different cable or USB port, restart the application, and ensure the device firmware is up to date. For Bluetooth connectivity, verify pairing permissions and Bluetooth drivers. Contact official support if problems persist.
Never enter your recovery phrase into a computer or browser. Store backups offline and consider metal backups for durability. For high-value holdings, use multi-signature setups or split your holdings across multiple devices. Educate yourself with official resources and treat recovery data as the highest-value secret.